Dental, 3 chairs, outer Melbourne
From 40 to 96 new patients a month
Rebuilt the enquiry-to-booking path and local search presence over 5 months.
Digital growth & patient acquisition for healthcare practices
We build the full patient acquisition system: search visibility, Google Ads, AI search, conversion-ready landing pages and lead follow-up. Then we show you exactly how many enquiries, calls and bookings it produces.
Built specifically for practices that live and die by their appointment book,
Sound familiar?
Most practices we meet aren't short on patients who need care, they're short on a system that reliably turns interest into a booked, attended appointment.
Word of mouth built the practice, but it doesn't scale on command, some months are full, others are quiet, and there's no lever to pull.
It looks fine, but it was built by a generic web agency that has never had to fill an appointment book, so it gets traffic, or gets bookings, but rarely both.
Enquiries land in an inbox and sit there. Without fast, structured follow-up, a large share of enquiries never become a booked appointment.
Money goes out on ads, SEO, or an agency retainer, but no one can say which channel actually put a patient in the chair.
What we build
Every service below is a component of one system, getting the right patient to search, to click, to book. We don't sell tactics in isolation.
Most SEO agencies apply the same playbook to a healthcare practice as they would to a plumber or…
Paid search can put your practice in front of a patient the moment they're searching, but only i…
A large share of patient searches happen with local intent, "dentist near me", "physio in [subur…
A healthcare website is frequently the deciding factor between a patient booking with your pract…
Medical AEO (Answer Engine Optimisation) is the practice of structuring website content so that …
Medical GEO (Generative Engine Optimisation) is about visibility inside generative AI tools like…
Healthcare content marketing is the foundation everything else in Medical Marketing sits on top …
It's common for a healthcare practice to increase website traffic through SEO or ads and see alm…
Reviews are one of the strongest trust signals a prospective patient looks at before booking, an…
A patient calls at 8:30pm and nobody answers. Without a system, that enquiry simply disappears, …
By the time a prospective patient searches for your practice by name, many will check your Insta…
The patient acquisition system
Most agencies only touch step two. When a link breaks anywhere in this chain, patients fall out of it, so we build and monitor the whole thing, not just search rankings.
A patient searches for a service or "near me".
Your practice shows up, whether that's organic search, a paid ad, or the map pack.
A page built for that exact search converts the click.
The enquiry is captured, however they prefer to reach you.
Fast response, including after hours, before they call a competitor.
The enquiry becomes a booked, attended appointment.
Who we work with
The patient journey for a dental implant case looks nothing like a physio direct-access booking or a first psychology enquiry. We build the funnel, and the compliance approach, to match.
Dental is one of the most competitive local healthcare categories in Australian search: ge…
Medical centres face a marketing problem most single-practitioner clinics don't, attractin…
General practice marketing has a specific challenge: demand for GPs across much of Austral…
Physiotherapy sits in an interesting position, a meaningful share of patients book directl…
Podiatry often relies heavily on GP referrals, particularly for chronic disease management…
Chiropractic marketing carries a specific compliance dimension, AHPRA advertising guidance…
Reaching out to a psychologist is frequently a more emotionally difficult step than bookin…
Speech pathology, dietetics, exercise physiology, audiology, occupational therapy and reme…
Currently focused on dental, physiotherapy, medical centres/GPs and podiatry, expanding deliberately, not all at once.
Why practices choose us over an SEO agency
Most agencies report on traffic and rankings. We report on what a $3k to $7k monthly retainer is actually supposed to buy: enquiries, calls, booked appointments, and the revenue attached to them.
"We generated 87 new patient enquiries, 52 calls and 34 booked appointments."
Illustrative dashboard figures, your reporting reflects your practice's real numbers from month one.
Patient Growth Dashboard
Results
Illustrative outcomes from engagements of this type, swap in your own case studies and metrics once live.
Dental, 3 chairs, outer Melbourne
Rebuilt the enquiry-to-booking path and local search presence over 5 months.
Physiotherapy, 2 clinics, Brisbane
Replaced broad-match search spend with intent-led campaigns and faster lead response.
Medical centre, Perth metro
Local SEO and a same-day booking flow for new-to-area patients.
Example scenarios for illustration. Replace with verified, consented client results before publishing.
Pricing
Every engagement starts with a free Patient Growth Audit, you'll know exactly what we're fixing before you commit to a plan. Google/Meta ad spend is billed separately, direct to the platform.
For a smaller practice getting the fundamentals right: local search, Google Business Profile and one or two priority services.
The main package, the full acquisition system running end to end, with paid search and attribution reporting.
For larger practices or multi-location groups needing coordinated growth, automation and a dedicated strategist.
Questions
Our systems are built around dental, physiotherapy, podiatry, medical centres and general practice specifically. If you're a related allied health provider, get in touch, we'll tell you honestly whether it's a fit.
Search and follow-up fixes typically show movement in the first 4 to 6 weeks. Compounding organic growth builds over 3 to 6 months. We'll give you a realistic timeline in the audit, not a sales estimate.
No. Engagements run month to month after an initial 90-day period, which is the minimum time needed to properly test and optimise a channel.
Yes, all campaign and website copy is written with AHPRA advertising guidelines and testimonial and review restrictions in mind before it goes live. We don't make guaranteed-results claims or incentivise reviews.
No, our fee covers strategy, management and optimisation. Google and Meta ad spend is billed separately, direct to the platform, so you always see exactly what's going to media versus service.
We review your Google visibility, website conversion path and booking flow, then score it against the areas that most affect new patient volume. You get the findings whether or not you engage us further.
Access to your Google Business Profile, website, and current booking system. Most practices are fully onboarded within a week.
Get started
Tell us about your practice and where bookings are falling short. We'll review your Google visibility and booking flow and reply within one business day, no obligation.